Effective Date: 23/10/2023
Welcome to Thoughtful Movement, your trusted NDIS (National Disability Insurance Scheme) service provider offering a range of services, including counselling and psychology, to support individuals in achieving their goals. Please read these Terms and Conditions carefully before using our services. By accessing and using our website and booking services through it, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website or services.
1. Definitions
“NDIS” refers to the National Disability Insurance Scheme, a government-funded program in Australia.
“Provider” refers to Thoughtful Movement, the service provider.
“Website” refers to the official website of Thoughtful Movement.
“Services” refers to the counselling and psychology services provided by Thoughtful Movement.
“Participant” refers to an NDIS participant or an individual who seeks our services.
“You” and “Your” refer to the users of our website and services.
2. Services Offered
Thoughtful Movement provides counselling and psychology services for NDIS participants. The specific services offered, including their descriptions, duration, and pricing, can be found on our website. We reserve the right to update and modify these services at any time.
3. Booking Services
To book our services, you must create an account on our website and provide accurate information. You agree to use this information for booking services and keeping it current at all times. You are responsible for maintaining the confidentiality of your account information and are liable for any activities conducted through your account.
4. Payment and Billing
Payment for services can be made through our website. Payment details, including the price for services, are provided on the booking page. By making a payment, you agree to the payment terms and conditions set forth on the website.
5. Cancellation and Refund Policy
Cancellation and refund policies are outlined on our website. Participants are encouraged to review and understand these policies before making a booking. Thoughtful Movement reserves the right to change the cancellation and refund policies as needed.
6. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
7. Participant Rights and Responsibilities
Participants have the right to:
Be treated with respect, dignity, and confidentiality.
Receive services that are person-centred, safe, and of high quality.
Make informed choices about the services they receive.
Participants have the responsibility to:
Be honest and provide accurate information.
Act respectfully and follow the terms and conditions set forth by Thoughtful Movement.
Notify us of any changes to your NDIS plan.
8. Termination
Thoughtful Movement reserves the right to terminate or suspend access to our services or website without notice if there is a violation of these terms or any inappropriate or unethical behaviour. Termination will not affect any obligations or rights accrued prior to the termination.
9. Changes to Terms and Conditions
Thoughtful Movement reserves the right to update or modify these terms and conditions at any time. It is your responsibility to review these terms periodically. Continued use of our website and services after any changes will be considered acceptance of the revised terms.
10. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Thoughtful Movement NDIS Provider Services
Email: sarah@thoughtful-movement.com
Phone: 0480 135 978
Thank you for choosing Thoughtful Movement. We look forward to providing you with exceptional counselling and psychology services.